[Global] Does the RP department at your site perform any tasks that do not need to be done at all?

[Olga I Juza]

Hope I got your attention!

I have an action to look for ways to improve existing processes and seek ways to standardize tasks for consistency.  I was hoping you can take a few moments out of your busy day and share with me anything you might have recently removed or modified from your RP program and send me a list that we as "RP" can eliminate, improve, and standardize tasks for consistency (i.e. reduced survey frequencies).  That list can be ideas that have not been implemented yet but are time savers.  This takes a TEAM effort to identity the necessary changes and provide RP the tools necessary to implement those changes.

Why bother:

  *   There are real benefits that can be gained.
  *   Reduce Human Errors
  *   Bullet Proof Processes
  *   Reduce Costs
  *   Improved Engagement
  *   Risk Reduction or Elimination

Remember the term Kaizen: A Japanese term meaning change for the better or continuous improvement.

Thanks for being the change.

Olga



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